Terms & conditions

Last updated: 16 September 2026

These terms govern the supply of AI automation, software engineering and consulting services by IT Analytics Ltd ("we", "us", "our") to its clients ("you"). They apply alongside any signed engagement letter, contract or statement of work; where they conflict, the signed document prevails.

1. Parties

IT Analytics Ltd is a company registered in Scotland (company number SC802612) with its registered office at 11 Greengairs Avenue, Glasgow G51 4LH, United Kingdom. Contact: info@itanalytics.uk.

2. Services

We will deliver the services described in the relevant engagement letter, contract or statement of work — including AI automations, bespoke AI solutions and embedded leadership roles provided on a business-to-business basis — using reasonable skill and care, in accordance with the agreed timeline and acceptance criteria. We may sub-contract to specialist suppliers where this is consistent with the engagement; we remain responsible for the work delivered.

3. Fees, invoicing and payment

• Fees are quoted exclusive of VAT (where applicable) and any properly incurred expenses authorised by you in writing.
• Unless otherwise agreed, invoices are issued monthly in arrears and are payable within 14 days of the invoice date.
• Online card payments are processed by Stripe on our behalf. Where you elect to pay an invoice online, the processing fee and currency conversion costs are added to the amount shown on the invoice at checkout and form part of the amount due. The amount in your selected currency is displayed on the payment page before you confirm.
• Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Intellectual property

Foreground intellectual property created specifically for you under a paid engagement is assigned to you on full payment. Background intellectual property — including our methods, tools, reusable libraries, workflow blueprints and pre-existing materials — remains ours; you receive a perpetual, royalty-free licence to use it in connection with the delivered work.

5. Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purpose of the engagement. This obligation survives termination for five years.

6. Warranties and liability

We warrant that the services will be performed with reasonable skill and care. Our total aggregate liability for any claim arising out of or in connection with the services is limited to the fees paid by you under the engagement in the twelve months preceding the claim. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded by law.

7. Termination

Either party may terminate an engagement on 30 days' written notice, or with immediate effect for material breach not remedied within 14 days of written notice. On termination, you will pay for all work performed up to the date of termination.

8. Data protection

Where we process personal data on your behalf in the course of delivering services, we do so under the terms of a separate Data Processing Agreement that forms part of the engagement documentation. Our handling of personal data we collect as a controller is described in our Privacy policy.

9. Governing law and jurisdiction

These terms and any dispute or claim arising out of or in connection with them are governed by the laws of Scotland. The Scottish courts have exclusive jurisdiction.

10. Contact

Questions about these terms can be sent to info@itanalytics.uk.